Terms of Service

1. The service

Rampr is a marketplace that scores sales candidates on judgment, matches them to employers' roles, and — when an employer chooses a candidate — arranges a human screen and introduction. We also offer optional paid sales coaching. We introduce candidates and employers; we don't employ candidates or guarantee any hire or outcome.

2. For candidates

Using Rampr as a candidate is free. You agree that the information you provide (including assessment answers, experience and compensation expectations) is accurate. Completing the assessment or joining the pool does not guarantee you will be matched, screened, introduced, or hired. You can ask us to remove your profile at any time.

3. For employers

Posting a role is free. If you hire a candidate introduced through Rampr, a placement fee applies as set out below.

• First placement free. Your first successful hire through Rampr carries no fee.
• Flat fee per placement after your first, based on the role hired — never a percentage of salary. Current fees are shown on our pricing page and confirmed at checkout.
• A placement fee becomes payable when you make an offer that a candidate introduced by Rampr accepts. Fees are due within 14 days of the candidate's start date unless agreed otherwise.
• You agree not to circumvent Rampr by hiring an introduced candidate outside the platform to avoid a fee, including within 12 months of the introduction.

4. Coaching

Our coaching programme is a fixed fee of £650 for three one-to-one sessions (mock interview, mock discovery call, and demo/pressure practice) with a sales leader. Sessions are scheduled by agreement after booking. Coaching is a service to help you improve; it does not guarantee an interview, offer, or placement.

5. Refunds & cancellations

• Coaching — before it starts: you can cancel and receive a full refund up to 48 hours before your first session.
• Coaching — after it starts: once your first session has taken place, the programme is non-refundable, as it is a personalised service delivered to you. If you need to reschedule an individual session, let us know at least 24 hours in advance and we'll do our best to accommodate.
• Placement fees: placement fees are earned on a successful hire and are not refundable; the replacement guarantee above applies instead.
• Nothing in these terms affects any statutory rights you may have as a consumer.

6. Payment

Payments are processed securely by Stripe. By paying, you authorise the relevant charge. Prices are in GBP and, where applicable, exclusive of VAT unless stated.

7. Acceptable use

You agree to use Rampr lawfully and honestly — not to provide false information, misuse another person's data, attempt to disrupt or gain unauthorised access to the service, or use it to send spam. We may suspend or remove accounts that breach these terms.

8. Disclaimers & liability

Rampr is provided "as is". Assessment scores and matches are indicative tools to support hiring decisions, not guarantees of a candidate's performance. To the fullest extent permitted by law, we are not liable for indirect or consequential losses, and our total liability to you is limited to the fees you've paid us in the 12 months before the claim. Nothing here excludes liability that cannot be excluded by law.

9. Data

We handle personal data as described in our Privacy Policy.

10. Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

11. Changes

We may update these terms from time to time; the "last updated" date shows when. Continued use after a change means you accept the updated terms.

Questions? hello@rampr.ai.